Effective Leaders Don't Ping!

 

I’m going to assume that you’re familiar with the word “ping.” I suppose the next closest term to that is “freaking out.” Whichever term you prefer, Effective Leaders don’t do that.  A critical trait of an Effective Leader is the ability to remain calm, especially when all hell breaks loose. I’ll, again, assume that you know what THAT term means. If not, ask someone senior to you and count your blessings. An Effective Leader practices that meme that’s so familiar that starts with, “Stay calm,” and often describes an event that most of us don’t want to stay calm about. But how does one stay calm in the midst of assumed chaos? Here are some tips in the form of questions to ask yourself BEFORE you freak out. BEFORE is critical, by the way.

What do I know? We make decisions based on the information we have. Before making rash decisions or statements, assess what you know about the event. Ask trusted colleagues to tell you the truth. That may include your followers. They may know more than your fellow leaders. Leave emotion out of it. Just the facts, Ma’am. (Google that.)

What don’t I know? Once you’ve assessed what you know, what DON’T you know? Again, it will probably serve you to ask others. Expand your circle so that you don’t get the same information from the same people you asked the first question of. There’s often more than one perspective on the same event. Objectivity is key. You probably don’t want to ask someone who’s pinging what happened.

Who knows? Again, your fellow leaders or colleagues will probably have a different view from your followers or other bystanders. You want to make the best decision possible. You also want to know who did what. Don’t accept opinions. What was seen, not presumed.

What’s best? Having assessed as much information as you can gather, what’s best for the team, the organization, or others affected by your guidance or decision? Remember that there may be some who don’t agree with your decision, but they don’t have the information, nor gone through this process, like you just did. 

WRITE IT DOWN! Ok, you may not know how to write if you’re a young leader, no disrespect intended. Capture it on your iPhone so that you can go back and review all the data you have to make the best decision. You may have to go through the process a few times, depending on the severity of what happened.

Do stay calm. Be as objective as you can be. Do these things as quickly as you can, but no quicker. Back in the day, there was a deodorant commercial with the tag line, “Don’t ever let them see you sweat.” That’s good advice. Stay cool and calm. Be systematic about how you make decisions, and you’ll be able to control yourself from getting emotional and pinging. Don’t do it.

 

Until next time, be GREAT! You ARE! HEIRPOWER!

bob vásquez!